Customer Support Basics

Customer Support is a fundamental part of any service. Roshiya Web Service offers Web Hosting, VPS Hosting, Domain Registration and SSL Certificates. All these are services that need ongoing 24×7 monitoring, critical updates when necessary, maintenance and constant system enhancing.

These are standard everyday tasks that our team of System Administrators, Developers, Quality Assurance and Customer Support (Sales, Billing and Tech. Support) do to serve, satisfy and keep faithful our obligations to Clients.
Technical Support

Technical Support is our commitment to the services we offer as long as you stay with us. Any trouble's related to service interruption or problems, difficulties to use or understand the service functionality Web Hosting, Domain or SSL Control Panels are sector of competence of our technical support team.

Frequently Asked Questions

Also known as F.A.Q., these are listed questions and answers, all supposed to be frequently asked by our Clients in some context, and pertaining to a particular part of the services we offer. Almost 50% of all inquiries to our Technical Support Team are often repeated.

Contact Sales

For pre-sales questions related services: @ Hosting - Shared Web Hosting and VPS Hosting options, details and custom requests. @ Domain Name Registrations or Transfers - rules, regulations and pricing.

Trouble Ticket System

If no good answer of your question or problem is available neither inside our Frequently Asked Questions nor in the Need Help section of your Control Panel, don't wait but open a trouble ticket from your web Hosting Control Panels. We aim to provide each customer with a quick, precise answer to their concrete issue.

Sales Live Chat

Sales Representative is available over our site's Live Chat for pre-sales questions related to our services.@Domain Name Registrations or Transfers- rules, regulations and pricing. @Shared Hosting, VPS Hosting, Reseller Hosting- options, details and custom requests SSL your site need.

Sales Phone Lines

For all Clients of ours that need extra human touch and feel more confident to communicate with a sales representative voice, please call INDIA MOBILE PHONE: +91 942 222 1185, +91 989 032 2385